Returns

Return Form

Attached to the invoice in your shipment.  If you need to print another one: Exchange Form – Xelos® Brand

Returns & Exchanges

You’ve got 2 options:

✔ Exchange
✔ Store Credit

Easy Exchanges (Free Outbound Shipping)

Need a different size or style?
We’ll ship your exchange free of charge—no extra cost to you.

Return Window

A return form is included with every order. Just send your item back so it’s received within:

• 30 days of our ship date (U.S. + Canada)
• 60 days of our ship date (International)

After the Window Closes

Returns received after these timeframes are still accepted—
they’ll simply be issued as store credit.

Since 1998, we’ve built gear meant to last—and a return policy that’s just as solid.